Off the Floor™ Overhead Storage Systems - Frequently Asked Questions

Q. How much stuff can the racks hold?

A. The Off The Floor™ Overhead Storage System is very flexible, and can be adjusted to a variety of sizes. The largest configuration can provide you with nearly 38 cubic feet of storage (55" wide by 50" deep by 26" high.) Click and look at our Home Storage Solutions page for more ideas.

Q. How easy is it for one person to install the System?

A. Installation of the Overhead Storage System is simple with just a few tools and a sturdy ladder. One person can easily install it to any kind of ceiling. Click here for directions.

Q. How can I make sure that my ceiling can bear the weight?

A. The Off The Floor™ Overhead Storage System evenly distributes the load across multiple points. Just be sure to attach it to solid wooden crossbeams.

Q. Can the System be installed on a Drywall ceiling?

A. Sure – simply use a stud finder and securely anchor the System to the ceiling studs.

Q. What kind of tools or expertise do I need to install the system?

A. All you need is a drill, a straightedge, a screwdriver and a little elbow grease, and you are set to properly install the System. Click to download the complete installation instructions.

Q. How do I find out if my order has been processed and shipped?

A. Orders are shipped UPS Ground Delivery, typically within 24 hours of receipt. You can call (800) 225-5433 and we'll give you up to the minute shipping status through UPS.

Q. Who can I call to get help with installations?

A. If you have any questions about installing the system yourself, please call our Customer Service hotline at (800) 225-5433. If you need someone to do the installation for you, our recommendation is to go to your favorite search engine and type in “Yourtown's name handyman service" and you will be sure to find help.

Q. Damaged or missing components?

A. If you are not completely satisfied with the condition of your Off The Floor™ Overhead Storage System, please call our Customer Service Hotline at (800) 225-5433 or click to send us an email. We will send you replacement parts free of charge.

Q. Which units are most suitable for my garage?

A. The Off The Floor™ Garage Storage System is great for almost any garage. Click for our page, How to Select a Storage Solution.

Q. Will my garage door be able to clear the system?

A. The Off The Floor™ Garage Storage System is completely adjustable, so it can be installed in almost any garage under almost every condition. You need at minimum of 19 inches for proper clearance.

Q. Can I buy the Off The Floor™ Overhead Storage System at the local store?

A. This product is only available exclusively through this web site – click and buy now!

Q. What is the System made of?

A. The Off The Floor™ Overhead Storage System is proudly manufactured in the United States with top grade galvanized steel tube by Allied Tube and Conduit. It is guaranteed to never rust or corrode, and will stand up to decades of regular use.